Heat Experience is a sanctuary specially designed to make you feel relaxed, to regain your equilibrium and soothe your mind.
Heat Experience is a sanctuary specially designed to make you feel relaxed, to regain your equilibrium and soothe your mind.
The facilities you can find in the wet zone make available an entire range of experiences which helps muscles to balance the tension, removes stress, improves circulation and the immune system: wet and dry sauna, cervical shower, Jacuzzi.
In the pool with heated to 30 degrees Celsius water you can take swimming lessons.
The game of lights, comfortable lounge chairs and relaxing music completes the inviting decor.
WELLNESS ACCESS PRICES:
Adults: 145 lei/ day – unlimited access to the indoor pool, jacuzzi, saunas, Fitness
Children (6-11 years): 69 lei/ day
Children up to 5 years old are free of charge.
WELLNESS MEMBERSHIP:
1200 lei/ 1 month
3000 lei/ 3 months + 10 % discount to all Iaki Spa services + 3 guests
4800 lei/ 6 months + 15% discount to all Iaki Spa services + 6 guests
6600 lei/ year + 25% discount to all Iaki Spa services + 10 guests
HAPPY HOUR PRICES (08:00 – 15:00, Tuesday-Friday; 10:00 - 15:00, Monday):
Adults: 85 lei/ day – unlimited access to the indoor pool, jacuzzi, saunas, Fitness**
Children (6-11 years): 49 lei/ day
Children up to 5 years old are free of charge.
*Exception of legal holidays
**Until 3 pm you can use spa facilities for Happy Hour price
SWIMMING PRIVATE SESSIONS PRICES - CHILDREN:
140 lei/ 1 session – available 1 month
650 lei/ 5 sessions – available 1 month
1400 lei/ 12 sessions – available 2 months
SWIMMING GROUP SESSIONS PRICES - CHILDREN:
105 lei/ 1 session – available 1 month
510 lei /5 sessions – available 1 month
1200 lei/ 12 sessions – available 2 months
SWIMMING SESSIONS PRICES - ADULTS:
155 lei/ 1 session – available 1 month
720 lei/ 5 sessions – available 1 month
1560 lei/ 12 sessions – available 2 months
FITBOXING SESSIONS PRICES - ADULTS
100 lei/ 1 session - available 1 month
Wellness Spa immerses you in an intimate and fascinating atmosphere generated by the seductive flavors of oriental oils, diffused light, inspirational music and, not least, by the warmth and magic hands of the therapists. You will gain an unique experience with outstanding results.
Wellness Spa immerses you in an intimate and fascinating atmosphere generated by the seductive flavors of oriental oils, diffused light, inspirational music and, not least, by the warmth and magic hands of the therapists. You will gain an unique experience with outstanding results.
It is known that massage has become one of the most used methods of relaxation, a weapon against bodily imperfections, a course of action to relieve some affections or simply a refuge from daily stress. For complete and complex effects we invite you to start body scrub with brown sugar particles and sweet almond oil or salt from the Dead Sea for a body exfoliation that leaves skin hydrated, supple, fine.
You can continue with one of the various massages prepared and performed with warmth and dedication by the team of specialists with 100% natural oils from Cosmetics Sabio or Charme d'Orient . These massage oils are a delight for the senses and an opportunity to relax the body and mind and also have antioxidant properties, nutrients and emollients that help skin become soft and smooth, while maintaining firmness and muscle tone.
If you want to train for improving or maintaining the health and muscle tone, the gym area offers the opportunity to access advanced cardio or strength equipment.You can ask our staff a fitness session with instructor or you can attend one session of spinning.
If you want to train for improving or maintaining the health and muscle tone, the gym area offers the opportunity to access advanced cardio or strength equipment.You can ask our staff a fitness session with instructor or you can attend one session of spinning.
GYM ACCESS: 35 Lei / person
GYM MEMBERSHIP: 1 month -190 Lei
3 months - 510 Lei
6 months - 910 Lei
12 Luni - 1590 Lei
Access for fitness, spinning, according to schedule.
FITNESS WITH INSTRUCTOR MEMBERSHIP: 12 sessions - 800 Lei / person / 1 month
SPINNING ACCESS: 35 Lei / person
Opened in 2002, Iaki Spa is the first spa at the Romanian seaside. After rearrangement and modernization in 2012, financed by European Union funds, IAKI Spa has become one of the landmarks of the Black Sea tourism.
Opened in 2002, Iaki Spa is the first spa at the Romanian seaside. After rearrangement and modernization in 2012, financed by European Union funds, IAKI Spa has become one of the landmarks of the Black Sea tourism.
Having an area of 1600 square meters, IAKI Spa offers you an exclusive area for leisure and wellness.
A warm and welcoming atmosphere greets you at the reception, then you're leaded to spacious and well organized locker rooms.
The facilities that you find in the wet area offers a whole range of experiences that help the muscles to release tension, removes stress, improves circulation and immune system: swimming pool heated to 30 degrees C, wet and dry sauna, cervical shower, jacuzzi.
IAKI Gym is equipped with efficient and easy to use Technogym equipment and well trained instructors and physiotherapists.
Senses Spa immerses you in an intimate and fascinating atmosphere generated by the seductive flavors of oriental oils, diffused light, inspirational music, not least, by the warmth and magic of the hands of the therapists. You will gain unique experience with outstanding results. Our therapists will spoil you, balance you and beautify you in this universe that harmoniously combines the skills of dedicated people with ingredients and active principles of internationally recognized ranges as Gerovital, Intraceuticals, YonKa, Iyashi Dome, Sabio, Charme d'Orient.
Someone said that a massage is like a movie, relaxes you and challenges you to escape to another world and in addition, you become the main star. And you do not lose the plot if you fall asleep ...
Paraphrasing, at the Iaki Spa you escape from everyday reality and you become our star.
Relaxation, a comforting feeling of holiday, a boost of energy or just a touch of pampering are guaranteed by the beneficent power of water and the magic of the locals.
At IAKI Spa you will enter into an intimate and fascinating atmosphere aromas generated by the seductive aromas of oriental oils, diffused light and inspirational music. Our therapists will spoil you, balance you and beautify you in this universe that combines the skills of dedicated people with ingredients and active principles of internationally recognized ranges: Gerovital, Intraceuticals, Yon-Ka, Iyashi Dome, Sabio, Charme d'Orient.
Yon-Ka is a complete range of facial, body and solar products containing essential oils, plant extracts, fruit acids and marine elements.
Established in France by MULTALER laboratories, pioneers of aromatherapy and phytotherapy in cosmetics, these treatments bring to the skin the active principles of plants, vitalizing energy and balancing of essential oils and their subtle flavors.
It's his or her birthday? Is Christmas or Women's Day coming up? Use every occasion and offer your loved one the opportunity to become the IAKI Spa star, offer relaxation and well-being through the IAKI Spa card.
It's his or her birthday? Is Christmas or Women's Day coming up? Use every occasion and offer your loved one the opportunity to become the IAKI Spa star, offer relaxation and well-being through the IAKI Spa card.
It is so beautiful the act of giving, but we are not always inspired in choosing the right gift. If you want to bring a smile on the lips of a loved one, what can be better than to bring her/him into the world of IAKI Spa to create some unforgettable experiences,
Let the feast of the feast of choosing your favorite ritual from the entire Iaki Spa service grid
HER SURPRISE
REGENERATION THERAPY
Relaxing and beauty ritual starting with a scrub with coconut and vanilla oil and continuing with a relaxing massage with coconut oil moisturizing, protective, antioxidant, soothing and toning. Regeneration Therapy is the solution for preventing dryness and exfoliation of the skin. 50 min
ESCALE BEAUTE
Beauty break. A short but complete treatment, suited to a first contact with the Yon-Ka world. 30 min
Full package 410 lei / pers
VOYAGE D'HARMONIE
A complete, holistic treatment, a combination of body massage with lomi-lomi movements, soother massage and scalp massage performed with sweet almond oil, enriched with jasmine, rose or vanilla oil recognized for their neurotoxic properties, antidepressants. 90 minutes,
MEN EXPRESS
Treatment for mature, male skin. Effective for restoring skin radiance. 30 minutes
Full package 500 lei / pers
VOLCANIC STONE RELAX MASSAGE, IN TANDEM
One of the very old therapeutic techniques used for muscle decontamination, energy balancing and detoxification. 40 minutes
THE REVOLUTIONARY MASSAGE OF TALES, IN TANDEM
Known for thousands of years for its relaxing effects, massage is a recognized therapeutic practice including medicine for its benefits to the functioning of internal organs, anti-aging effects and stress reduction. 20 minutes
Full package 480 lei / couple
Body wrap with cold-pressed oriental Shea butter enriched with Argan oil;
Relaxing massage with warm sweet almond oil and the Perfume of the Orient Charme D`Orient
Facial ritual with honey, Rhassoul and Argan oil
Full package 390 lei / pers; 780 lei / couple (90 minutes)
An ultimate body and facial care experience where innovation and technology go hand in hand with luxury and emotion. THALGO has extracted and formulated an exclusive active complex: MARINE REGENERATE INTELLIGENCE, a concentration of 63 marine nutrients for a proven correction of wrinkles, firmness, skin dryness. INNOVATION AND TECHNOLOGY - Professional products are combined with 7 of THALGO's exclusive modeling techniques, including the Kobido-inspired signature massage that activates the cellular regeneration process.
Full package 550 lei / pers; 1100 lei / couple (110 minutes)
SPECIAL FOR FUTURE MOTHERS
SPECIAL FOR FUTURE MOTHERS
PRENATAL MASSAGES
Prenatal massage is a personalized experience for each mother-to-be, which helps you to relax deeply and ease the discomforts specific to these periods. Through delicate techniques, prenatal massage reduces muscle tension, stimulates circulation and lymphatic drainage, bringing a feeling of relief and well-being. In addition, studies have shown that prenatal massage can significantly reduce anxiety and depression, relieve back pain and reduce leg swelling.
LYMPHATIC DRAINAGE - 40 min - 140 lei
RELAXING MASSAGE - 40 min - 170 lei
FACIAL MASSAGE- 15 min - 79 lei
SCALP MASSAGE - 15 min - 79 lei
SCALP + CERVICAL MASSAGE- 30 min - 120 lei
BODY WRAPS - 40 min - 120 lei
*recommended for pregnancies over 3 months
At IAKI Spa you will enter into an intimate and fascinating atmosphere aromas generated by the seductive aromas of oriental oils, diffused light and inspirational music. Our therapists will spoil you, balance you and beautify you in this universe that combines the skills of dedicated people with ingredients and active principles of internationally recognized ranges: Gerovital, Intraceuticals, Yon-Ka, Iyashi Dome, Sabio, Charme d'Orient.
At IAKI Spa you will enter into an intimate and fascinating atmosphere aromas generated by the seductive aromas of oriental oils, diffused light and inspirational music. Our therapists will spoil you, balance you and beautify you in this universe that combines the skills of dedicated people with ingredients and active principles of internationally recognized ranges: Gerovital, Intraceuticals, Yon-Ka, Iyashi Dome, Sabio, Charme d'Orient.
ENTER THE WORLD OF PROFESSIONALS AND CHANGE THE DESTINY OF YOUR SKIN. BASED ON OVER 50 YEARS OF EXPERIENCE, THALGO - THE UNDISPUTED EXPERT IN MARINE INTELLIGENCE, EXPLORES THE OCEANS TO EXTRACT ACTIVE MOLECULES WITH UNPARALLELED POWERS IN REGENERATION, HYDRATION, STIMULATION AND NOURISHMENT. BENEFIT FROM THE THALGO EXPERIENCE, WHICH COMBINES EXCLUSIVE ACTIVE INGREDIENTS AND INNOVATIVE MASSAGE TECHNIQUES.
Black pearly soap shower
Black soap body wrap
Scalp massage
Black soap body scrub, performed with a Kassa glove
Shea butter and Rassoul body wrap
Argan oil foot massage
Hydrating and body fragrance
Hot oriental gel shower
Alaun stone body scrub
Body wrap with Rassoul and dates seeds oil
Foot massage
Facial cleansing
White facial mask with honey and royal jelly
Scalp massage
Hydrating and body fragrance
Black pearly soap shower
Black soap body wrap
Scalp massage
Black soap body scrub, performed with a Kassa glove
Foam cloud body massage
Hydrating and body fragrance
Black pearly soap shower
Black soap body wrap
Scalp massage
Rassoul facial and body massage
White facial mask with honey and royal jelly
Foot massage
Hair and scalp cleansing with Oriental fragranced shampoo
Hydrating and body fragrance
Relaxing body massage
Choose one of the packages offered by Hotel IAKI and take advantage of the best prices for accommodation, access to IAKI Spa indoor pool, sauna, Jacuzzi, fitness, emotional shower, cervical shower and spa therapies specifically designed for total pampering.
For more information contact Hotel IAKI's Reservations Department at tel +40 241 831360 or email reservation@iaki.ro
Iyashi Dôme is a concept based on long infrared waves of organic origin and represents the most efficient and satisfying way to optimize and balance the body's well-being.
Iyashi Dôme is a concept based on long infrared waves of organic origin and represents the most efficient and satisfying way to optimize and balance the body's well-being.
The far infrared rays exist since the beginning of time and are a vital source for the development of plants and of all living matter.
In Japan, there was traditionally a form of therapy to eliminate toxins: the Suna Ryoho. For several centuries, in the summer, the Japanese would bury themselves in the hot sand near the hot springs on the beach to eliminate toxins from their body.
One session of Iyashi Dôme produces the same amount of sweat as walking at least 20 km, but without the negative effects: excessive endorphin production, active oxygen, the development of fatty acids, cardiac risks, premature use of the body. The perspiration is so profound that it removes even heavy metals from the body.
This revolutionary technology makes it possible to purify, regenerate and get slimmer by balancing the body, making this treatment highly appreciated even by athletes.
Iyashi Dôme ensures a loss of up to 600 kilocalories for every half hour session (even more in some cases). Moreover, the heat penetrates up till 40 mm under the skin, which is purified in-depth and cleared.
1 session / 30 min.: 210 Lei
5 sessions (max. 1 session / 48 hours) x 40 min.: 850 Lei
10 sessions (max. 1 session /48 hours) x 40 min.: 1500 Lei
Yon-Ka is a complete range of facial, body and solar products containing essential oils, plant extracts, fruit acids and marine elements.
Established in France by MULTALER laboratories, pioneers of aromatherapy and phytotherapy in cosmetics, these treatments bring to the skin the active principles of plants, vitalizing energy and balancing of essential oils and their subtle flavors.
Yon-Ka is a complete range of facial, body and solar products containing essential oils, plant extracts, fruit acids and marine elements.
Established in France by MULTALER laboratories, pioneers of aromatherapy and phytotherapy in cosmetics, these treatments bring to the skin the active principles of plants, vitalizing energy and balancing of essential oils and their subtle flavors.
Vitamin C25
60 minutes 600 lei
A new professional radiance-enhancing, anti-ageing and unifying facial treatment.
Between medicine and aesthetics, VITAMINE C25 perfectly combines effectiveness and sensoriality thanks to the combination of a peel containing 30% glycolic acid and the new professional SERUM C25 ampoule containing 25% stable Vitamin C1.
Our aim is to offer you an oasis of relaxation with Iaki Spa rituals, but also with the special offers designed every month.
Our aim is to offer you an oasis of relaxation with Iaki Spa rituals, but also with the special offers designed every month.
Further details at the Iaki Spa Reception. Offers are not cumulative. Offers are valid within the limit of availability.
Contact: IAKI Spa Reception. Phone: 0241 831 192; 0732 670 202. E-mail: spa@iaki.ro.
Choose one of the packages offered by the IAKI Hotel and take advantage of the best accommodation rates, access to the Iaki Spa for indoor pool, sauna, Jacuzzi, fitness, cervical shower, as well as Spa therapies specially created for total pampering.
For further details, please contact Iaki’s Reservation Department at : +40 735 405 986 or reservation@iaki.ro.
Reward performance and professional success!
Reward performance and professional success!
It is known that non-financial rewards brings enthusiasm to your employees and reinforces a strong and long lasting relationship with the employer.
Thus, not only because we care, along with your employer we reward your efforts and bring you to the place where you will get energy and inspiration, depending on your program and biorhythm. You can get a discount Spa voucher Spa which you can use to acquire out services with very advantageous prices or we can create a customized offer in collaboration with your employer for you and your colleagues.
IAKI Spa can also host a social or team building event because we know how important it is to create a friendly and relaxed environment that fosters team development and homogenization.
We are waiting for you every day between Monday 10:00-21:30 and Tuesday-Sunday 08:00-21:30 to offer you personalized services and top facilities in a space dedicated exclusively to relaxation and revitalization.
Access to IAKI SPA is permitted subject to availability and in accordance with the space's internal policy.
APPOINTMENT
For a better performance of the activity, the procedures requested by the guests require an appointment. Appointments are made in advance at the Spa Reception, subject to availability. Mention your preferences, including the type of therapist you want: female/male. Your comfort is most important to us.
If you cannot keep the appointment time, please inform us as soon as possible so that we can offer the place to other guests.
ARRIVAL
To ensure a pleasant and efficient experience for all guests, we highly appreciate punctuality. We recommend that you arrive at the SPA center at least 20 minutes before the scheduled time. This period is necessary to carry out the registration formalities at the reception and to ensure the smooth running of your visit. If you are more than 5-10 minutes late than the scheduled time, we will have to adjust the duration of your treatment, or, in some cases, to cancel the appointment, subject to further availability. In this situation, rescheduling the service on the same day may not be possible.
Please understand that this policy is implemented to respect all guests' time and provide quality service.
CHANGE/CANCEL APPOINTMENTS
To ensure that all guests are efficiently serviced, we would appreciate it if a cancellation or change to an appointment would be communicated to the Spa Reception at least 24 hours in advance. In the case of guests staying in the hotel, procedures canceled without notifying the Spa Reception at least 2 hours before will be considered completed and will be charged in full. Access to the SPA facilities is available to guests who have access included in the accommodation package, to guests who purchase additional SPA services, as well as to guests with subscriptions or individual services. Guests staying in the hotel can access the relaxation center once a day, at that time receiving from the Spa Reception a towel and slippers intended for the use of the pool to be returned upon departure.
MASSAGES AND THERAPIES
The massage/therapy is carried out in a comfortable way. Certain body parts will be covered with towels to ensure privacy and comfort. If you opt for several procedures, we recommend that you start with the body therapies and finish with the facial ones, for a complete and relaxing experience. During the massage, do not hesitate to communicate to the therapist your preferences related to the environment in the massage room, the intensity of the massage (specific to the chosen one), the products used and any other factors that contribute to the desired comfort.
Access to the space related to the massage/therapy rooms is only by prior appointment and under the guidance of the therapist/receptionist.
At the beginning of any massage session, it is mandatory for users to shower.
Before the massages/therapies are performed, guests must complete the health declaration and present it to the therapist upon entering the office.
The client will change in the therapy room or locker room both at the beginning and end of therapy.
MOBILE PHONES
To ensure a relaxing and peaceful environment for all guests we recommend that you do not use mobile phones in the Spa. Answering phone calls, checking messages or emails can interfere with the relaxation experience, not only for you, but also for those around you. We suggest you enjoy the quiet and indulge yourself with a book or a magazine to create an atmosphere of total relaxation. The use of personal audio systems is also prohibited.
PAYMENT FOR SERVICES
The services performed at the Spa are paid at the beginning of their performance at the Spa Reception or can be collected with the hotel services.
For payments, we also accept the Sodexo, Edenred or UpRomania gift card.
To schedule a larger number of massages/therapies, to guarantee the reservation, an advance payment is required, which will be requested at the time of the appointment.
In case of cancellation of an appointment for massages or therapies, the advance paid will not be returned, except in cases where the cancellation is made at least 24 hours before the scheduled appointment. Otherwise, the advance will be withheld to cover the therapist's time.
USE OF EQUIPMENT
To avoid some inconvenience, please follow the instructions for use shown and the recommendations of the Iaki Spa staff.
MEDICAL PROBLEMS
Before benefiting from any procedure, we recommend that you consult a doctor, especially if you have pre-existing health conditions. If you have not received a prior medical consultation before the procedure, we recommend that you inform the masseur of any health problem you are suffering from, to ensure the safety and effectiveness of the treatment. We suggest that you express your wishes and preferences related to the chosen procedure and ask for all the necessary information before it begins. Thus, the masseuse will be able to adapt the massage according to your needs and limitations.
If you have health problems, use of the Spa services is at your own risk. We advise you to follow medical recommendations and consider any contraindications before opting for a treatment.
CHILDREN
The access of minors to the Spa center is only under the supervision of an adult.
USE OF THE SWIMMING POOL AND SAUNAS
The facilities that you find in the wet zone offer you a whole range of experiences that help muscles balance tension, remove stress, improve circulation and the immune system: wet or dry sauna, cervical shower, Jacuzzi.
The pool with water heated to 30 degrees Celsius is ideal both for swimming lessons or to enjoy the regenerative power of water. The play of lights, comfortable sunbeds and relaxing music complete this inviting setting. The maximum depth of the swimming pool is 2.2 m and the minimum depth of the swimming pool is 1.4 m.
In general, the sauna is recommended for adults (after 18 years).
Teenagers (between 16 and 18 years old) can use the sauna, only accompanied and under the supervision of an adult.
The access of children under 16 to the sauna area (dry, wet) is strictly prohibited.
Access to the interior of the saunas is strictly prohibited without the use of a towel.
To ensure a clean and hygienic environment, the shower will be used before accessing the sauna and swimming pool. Access to the Spa area is mandatory in a bathing suit, a protective helmet will be worn in the pool water or hair will be tied in a bun.
The introduction of sparkling, salts, perfumed oils or other substances is not allowed.
It is forbidden to splash water or other substances on the stones in the dry saunas - DANGER OF ELECTRIC SHOCK.
Access to the pool for people with open wounds, dermatitis or other communicable diseases is strictly prohibited. Iaki Spa reserves the right to refuse access to the pool to people with skin conditions.
Guests assume their own responsibility to enter the swimming pool, saunas, Jacuzzi and massage in case they suffer from heart disease or other diseases that can lead to accidents.
Walking without slippers is strictly prohibited. Access to the pool will be done after passing through the foot pool and after taking a pre-wash shower, to remove acidic substances or oils from the body. Entry into the pool is only in a bathing suit, streetwear is not allowed.
Access to the pool with inflatable toys brought from outside is prohibited. We provide rafts, belts, tubes that children can use.
Jumping from the pool beach into the water, running on the pool beach, bumping, diving with force and splashing another swimmer with water is prohibited. Otherwise, we do not assume responsibility for any unpleasant accident.
Please use the toilet in the pool area.
Access with pets is strictly prohibited.
Access to Iaki SPA by persons under the influence of alcohol or drugs is strictly prohibited.
It is forbidden to use obscene, indecent language, indecent, violent gestures, as well as behavior that affects the comfort and physical integrity of guests and center staff.
In the swimming pool area, as well as in the entire center, it is mandatory and essential to maintain cleanliness and respect the sanitary rules.
Access with alcoholic beverages, food, cigarettes, electronic cigarettes, vapes, chewing gum, etc. is strictly prohibited.
JACUZZI
The access of unsupervised minors to the jacuzzi is strictly prohibited. We do not assume responsibility for any accidents.
It is strictly forbidden for children under the age of 6 to access the jacuzzi!
The maximum number allowed in the jacuzzi is 4 people.
We recommend using no more than 20 minutes at a time so as not to restrict other guests.
It is strictly forbidden to access the JACUZZI with essences, aromas, toys.
FITNESS ROOM
We offer a wide range of modern equipment, from cardio machines and free weights to areas dedicated to functional training and stretching. We create a friendly and motivating atmosphere where every client feels supported, regardless of their fitness level.
The gym offers intensive training, group fitness sessions and pilates, and our trainers are available for personal training sessions.
Guests must read and abide by the fitness room rules
Access to the fitness area is allowed only in sports equipment (suit and perfectly clean indoor shoes). Participation in training is not allowed if the footwear is not suitable for the type of physical activity carried out, and the use of a towel is mandatory while using the machines.
GIFT VOUCHERS (SURPRISE CERTIFICATES)
Iaki Spa offers the possibility of purchasing gift vouchers that can be valuable or contain services and massages within the center,
Vouchers are valid for 6 months from the date of issue, with no possibility of extension. If the validity period of 6 months is exceeded, its payment will not be refunded.
The voucher must be presented at reception and cannot be replaced in case of loss, theft, damage or expiry.
The voucher is not transferable and cannot be exchanged for money.
The massages/therapies/services mentioned on the voucher are performed based on a prior appointment and according to availability.
LOST ITEMS
Iaki Spa is not responsible for the loss of personal items, so we suggest that you carry valuables with you, or entrust them to the Spa Reception.
GUEST'S OBLIGATIONS
Before benefiting from the services and facilities offered by Iaki Spa, the client is obliged to read and comply with the regulations, along with the terms and conditions of operation, which are designed to ensure the safety and comfort of all users of the center.
FEEDBACK
Your recommendations are welcome. For this reason, please fill in the form available at Reception.
People who violate the rules of the center will be evicted, and in case of repeated indiscipline, they will no longer have access to the center premises.
TERMS AND CONDITIONS
Respect for the right to protection of personal data as well as the right to privacy is one of the fundamental tasks of Hagi Sport SRL (IAKI SPA).
Thus, we take all necessary steps to process your personal data in accordance with the principles established by the applicable data protection legislation in Romania, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data concerning the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC ("GDPR").
Personal data means any information about an identified or identifiable natural person ("the data subject"); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or one or more many specific elements, of his physical, physiological, genetic, psychic, economic, cultural or social identity.
The processing of personal data is made by: Hagi Sport SRL (IAKI SPA) based in Constanta, Bucharest B Hotel, Mamaia, registered under no. J13 / 1896/1999 to the Trade Registry, CUI RO 6646915. Hagi Sport Company (IAKI SPA) is a personal data operator within the meaning of the GDPR, and establishes the means and purposes of processing personal data.
WHAT DO WE DO OF PERSONAL DATA?
If you are a client or potential customer
We collect personal data from most interactions with you, as well as other aspects of our work. The categories of data we process are the following:
a) data required to make reservations (eg name, surname, e-mail, telephone);
e) the information you provide about your marketing preferences;
f) personal information provided by you for subscribing and subscribing to the newsletter;
g) information about the vehicles you may bring to our property, such as registration number;
i) information collected by various contractual partners (event organizers) and transmitted to Hagi Sport SRL (list of events invited);
j) data necessary for the provision of additional services, as the case may be;
k) reviews and opinions about our services;
l) any other information you choose to provide us with.
Also, surveillance cameras and other security measures on our property can capture or record guests' images in public places (such as entering the Spa center, hallways) as well as your location data (through camera-captured images supervision).
You can always choose which personal data you want us to provide. However, if you choose not to provide certain personal data, if the basis of our request is compliance with a legal obligation, contractual obligations or obligations to conclude a contract we will be unable to provide you with certain services, for example: i) if you do not want to give us your name, surname, e-mail address or phone number if you wish to make a reservation / scheduling, we will not be able to make the reservation.
If you are potentially engaged
We collect information from your resume and any other information submitted with your resume and / or the interviews you have submitted.
If you are a visitor to our location
Surveillance cameras can capture or record visitors' images in public places (such as entrances to the Spa center, hallways, etc.).
If you are a user of our Internet sites www.iakispa.ro
No personal data is required to read the information on the site.
However, for the purpose of the technical exploitation of the portal, we collect the time and date of access to the Internet site and the IP address from which our website was accessed.
Some personal data is required to use certain services (eg job vacancies). For details, please refer to the section corresponding to the operation used on the site.
If you are a representative or contact person of our suppliers or business partners
We collect the name, surname, function, as well as any other data provided by you or the company that you represent.
If you are employed
Please read the Employee Privacy Policy, made public at the time of employment, and available at any time to the Human Resources Department.
PERSONAL DATA OF MINORS
We protect the confidentiality of data from children under 16. If you are under the age of 16, you must obtain the consent or permission of your parents or guardian for any personal data you provide.
SPECIAL DATA
The term "special dates" refers to racial or ethnic origin, political opinions, religious confession or philosophical beliefs, or membership of trade unions and the processing of genetic data, biometric data, data on health or data on sexual life or sexual orientation.
Generally, we do not collect special information unless you want us to give it to you.
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WHAT AIM AND WHERE DO I MAKE YOUR PERSONAL DATA?
If you are a customer
a) Reservations for massages and therapies, scheduling in the activities carried out (swimming lessons, aquagym, yoga etc.) or in the case of requests for offers submitted by you for certain organized or organized events (bachelor party, etc.).
Purpose: We process your personal data (s) to reserve you a place in IAKI Spa therapies / activities, (ii) to respond to your requests for offers.
Themes: conclusion of a contract in the case of Spa subscriptions (All Inclusive, Spa Break s.a.) or only reservation according to the above mentioned specifications;
b) Profiling
Purpose: In order to provide personalized services, some of your special preferences (for example: if you prefer massage to a particular therapist, swimming instructor, etc.) are stored so that when you get back we will already know what you like.
Themes: Consent
c) Feedback:
Goal: We process your personal data to make sure you have had a nice experience at our facility.
Themes: Our legitimate interest in constantly improving the services we offer and providing services that are as appropriate and conform to our customers' standards.
d) Marketing:
Purpose: We process your personal data for marketing purposes, such as business newsletters and marketing communications on new products and services, or other offers that we think might be of interest to you.
Themes: We rely on the legitimate interest in promoting our services by submitting the offers we consider to be of interest to you (see "Right to oppose" in the "Your Rights" section)
If necessary, in accordance with applicable law, we will obtain your consent before processing your personal data for direct marketing purposes. In this case, we hereby notify you that you may at any time withdraw your consent to marketing for marketing, in which case you will not receive any marketing communications from us.
We will include a unsubscribe link that you can use if you do not want to send us any further messages.
Also, when organizing certain events within the location, it is possible to take some photos, and some of these could also be distributed in the online environment to show others what our events are like. In any case, taking into account your right to privacy, we will do our best to keep you informed that photographs will be taken (for objections to our photographs see "Right to Opposition" in "Your Rights" section).
g) Other communications: by e-mail, mail, telephone or SMS
Purpose: These communications will be made for a specific reason such as: (i) to respond to your requests, (ii) if you have not completed an online reservation or a call for offers, we may send you an email to your remind you to complete the reservation, (iii) to inform you about the manner in which complaints and / or incidents occurred during your stay have been resolved.
Legal basis: Our legitimate interest in providing services at the desired standards by resolving any claims / complaints and ensuring our full availability.
h) Analysis, improvement and research:
Purpose: These communications will be made for a specific reason such as: (i) to respond to your requests, (ii) if you have not completed an online reservation or a call for offers, we may send you an email to your remind you to complete the reservation, (iii) to inform you about the manner in which complaints and / or incidents occurred during your stay have been resolved.
Legal basis: Our legitimate interest in providing services at the desired standards by resolving any claims / complaints and ensuring our full availability.
h) Analysis, improvement and research:
Goal: In order to constantly ensure the qualitative evolution of our services, we take care to analyze each complaint / suggestion on your part, so we compile statistical reports to identify the problems and find the best solutions to remedy them.
Topics: We rely on our legitimate interest in providing services to your standards and the IAKI SPA center.
If you are a user of our website www.iakispa.ro
Purpose: Trafficking to track for errors and / or any other malfunctions of the site.
Themes: We base this data processing activity on our legitimate interest, namely providing you with a fully functional site by repairing any error, and continually improving it.
If you are a representative or contact person of our suppliers or business partners
Purpose: to conduct contractual relations with our suppliers or our business partners.
Topics: Execution of a contract.
If you are potentially engaged
Purpose: Evaluating your employment application.
Themes: conclusion of a contract.
If you are employed
Please see the Employee Privacy Policy, brought to your attention at the time of employment, and available at any time to the Human Resources department.
For all of the above categories of people, we can also process your data in the context of the following activities:
a) Restructuring, internal reorganization or sale of assets or shares / shares:
Purpose: We process your data to perform the above mentioned operations.
Themes: The legitimate interest in performing the operations, especially if they would be impossible to do without the processing of your data.
However, we assure you that this eventual processing will be done in accordance with this policy and by implementing a measure to ensure the confidentiality of your data.
b) Security:
Purpose: We process personal data for the security of goods and the physical integrity of individuals.
Themes: We rely on our legitimate interest in securing the protection of your property and the hotel as well as the protection of the people in our Spa area.
c) Legal reasons:
Purpose: In some cases, we need to process the information we provide, which may include personal data, to resolve legal disputes or complaints, investigations and compliance with applicable legal regulations, to implement an agreement, or to comply with requests from the part of the public bodies to the extent that these requests meet the requirements of the law.
Themes: The reasons for the processing may be represented by the legal obligation (if we have a legal obligation to disclose certain personal data to public authorities) or our legitimate interest in resolving any disputes and / or complaints.
____________________________________________________________________________________TO WHOM WE TRANSMIT YOUR DATA PERSONAL?
To provide you with the expected level of hospitality and to provide you with high-quality services, your data can be sent to our service providers and other third parties, as detailed below:
a) Suppliers: In order to provide the requested services, in some cases we will need to pass some of your personal data to the providers, and they have the capacity to process and process the data in the name, on our account and in accordance with our guidelines software providers, IT, accounting services, medical services).
b) Group Events or Meetings: if you visit our Spa in a group, the information required for meeting and event planning can be shared with the organizers of these meetings and events and, where appropriate, with the guests who are organizing or attending the meeting or event.
c) Business Partners: In some cases, we associate with other companies to provide you with products, services or offers. For example, collaborations with local instructors Yoga, Aquagym)
The confidentiality of your data is important to us, which is why, where possible, the transmission of personal data in accordance with the above is done only on the basis of a confidentiality commitment on the part of the recipients to ensure that the data is kept and that such information is provided in accordance with applicable law and applicable policies. In any case, we will always send to the recipients only the information strictly necessary for the purpose.
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WE COLLECT PERSONAL DATA FROM THIRD PARTIES?
To provide you with the expected level of hospitality and to provide you with the best level of service, we may collect information about you from our business partners and other third parties, as detailed below:
a) Business partners: such as card partners, social networking services that are consistent with your settings for these services, travel agencies, event organizers
In any case, we ensure that your data collected from third parties will be processed under the same conditions as if it were collected directly from you. We will also collect only what is necessary for our purposes. (see Section "WHAT ARE PURPOSE AND IN WHAT IS YOUR PERSONAL DATA PROCESSED?").
Additionally, when we first contact you, we will let you know, first of all, the source from which we obtained your personal data.
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DO WE TRANSFER YOUR PERSONAL DATA OUTSIDE EU / SEE?
We may transfer your data to some suppliers located in countries other than the one you are located in and in some cases in countries outside the EU / EEA.
Although data protection laws in these countries may differ from your country, we will take the necessary steps to ensure that your personal data is processed in accordance with this policy and in accordance with applicable law.
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FURNISHING YOU THE PERSONAL DATA OF OTHER PHYSICAL PERSONS
If you provide us with the personal data of other individuals, please tell them before this disclosure and how they are to be processed as described in this privacy policy.
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WHAT TIME DO WE STAY YOUR PERSONAL DATA?
Your personal data is retained for the full duration of the purposes detailed in this policy if a longer period of retention is not required or permitted by applicable law.
We constantly review the need for your personal data to be retained, and to the extent that processing is no longer required and there is no obligation to retain your personal data, we will delete / destroy your personal information as soon as possible and in a (for example, we will delete / destroy all data for people who have not been interviewed unless there is a serious prospect of future employment).
If personal information is printed on paper, it will be destroyed in a way that eliminates it altogether, and if it is saved on electronic media, it will be erased by technical means to ensure that the information can no longer be subsequently recovered or reconstituted.
WHAT ARE YOUR RIGHTS?
As a person you are entitled to the following rights provided by GDPR:
a) Right of access: You may request (a) confirmation that personal data are processed or not, and, if so, access to, and information about, the data and (ii) a copy of your personal data we hold (Article 15 of GDPR);
b) Right to rectification: You can inform us of any changes to your personal data or you may ask us to correct the personal data we hold about you (Article 16 of GDPR);
c) Right of waiver ("the right to be forgotten"): in certain circumstances (such as (i) the data being collected unlawfully, (ii) the expiry date for the data storage has expired, (iii) you have exercised the right to oppose, or (iv) data processing was done on a consent basis and you have withdrawn your consent), you may ask us to delete the personal data we hold about you (Article 17 of GDPR);
d) Right to Restrict Processing: In certain circumstances (such as when you dispute the accuracy of such data or the lawfulness of the processing), you may require us to restrict your data processing for a certain period (GDPR Article 18);
e) Right to data portability: ask us to send your personal data to a third party or directly to you (GDPR Article 20);
f) Right of opposition: In certain circumstances (such as processing that has the legal basis for legitimate interest), you may request that we no longer process your data (Article 21 of GDPR).
g) If we use your personal data based on your consent, you have the right to withdraw this consent.
If we use your personal data based on your consent, you may withdraw this consent at any time. In this case, your data will no longer be processed by us, unless a legal provision forces us to keep and archive it. In any case, we will let you know if there is such a legal provision and we will indicate it expressly.
____________________________________________________________________________________________________________YOUR DATES IN SAFETY?
We take your personal security seriously, so we take important security measures necessary to protect against unauthorized access to data or unauthorized modification, disclosure or destruction. This requires internal review of data collection, storage and processing practices, and security measures, as well as physical security measures to protect against unauthorized access to systems where we store personal data.
We also require our service providers and business partners to take all necessary measures to protect against unauthorized access to data or unauthorized modification, disclosure or destruction.
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LINKS TO OTHER WEB SITES
Our site contains links to third-party sites. Please note that we do not take responsibility for the collection, use, storage, sharing or disclosure of such data or information by such third parties. If you use or provide information on third-party sites, the terms and privacy policy of those sites apply. We encourage you to read the privacy policy of the sites you visit before sending personal data.
The use of the internet services provided by Hagi Sport SRL (IAKI SPA) is subject to the terms of use and privacy policy of Internet providers. You can access these terms and policies by using the links on the service's authentication page or by visiting the Internet provider's website.
____________________________________________________________________________________________________________QUESTIONS OR REPRESENTATIONS
If you have any questions or concerns regarding the processing of your personal data or if you wish to exercise any of the above mentioned rights, you are welcome to contact us using our Contact Form available on the site or by sending an email to the following address : privacy@iaki.ro, and we will respond to you within 30 days of receipt of the request.
Also, insofar as you do not have electronic means or do not wish to use them, you can file a written request that you submit at the address of Constanta, Bucharest B Hotel, Mamaia. [AG1]
To the extent that you are not satisfied with the manner in which your application has been resolved, you may file a complaint with the National Supervisory Authority for Personal Data Processing.
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POLICY CHANGES
This privacy policy may change in accordance with changes to data policy legislation or changes to our services or organizational arrangements from time to time. If we make any material changes to this, we will publish a link to the revised policy on the main page of our site. If we make significant changes that will impact your rights and freedoms (for example, when we begin processing your personal data for purposes other than those specified above), we will contact you before you begin this processing.
To help you track the most important changes, we will include a change history below to recognize the changes made to this policy.